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"I received the best service from Joe Grgic, he is a very personable fellow and very patient. Especially given he had to wait for responses from me which could take days. He would make viewings available quickly and he would just be available all the time. His explanation of the real estate market in Victoria was exemplary".
Kristina has managed two of our properties for four years now and I cannot recommend her highly enough. We have quite an extensive investment portfolio and if it was practical for Kristina to manage all of them I would not hesitate in her doing so. Her attentive customer service and passion for her role are much appreciated qualities as a landlord. I know that we don’t have to worry about the management of our properties as she treats them as if they are her own investment. She is responsive, intuitive and nothing is ever too much trouble. I have referred clients to Kristina as I am extremely confident that they will be more than satisfied with the service they receive. Kristina stands out as she is always willing to service above and beyond, I have complete peace of mind as Kristina’s attention to detail always ensures nothing is missed and the properties are maintained in an exceptional and professional manner.
Kristina you’re fantastic at what you do, again many thanks.
To Whom It May Concern,
I have been a tenant at a property managed by Harcourts (formerly North Geelong Real Estate) for more than fourteen years. In that time I have had a number of property managers, all whom have been most helpful.
However, since that position has been filled by Kristina, my relationship with the company has blossomed. Her competence, efficiency and professionalism, aswell as her willingness to listen to any concerns relating to the property and liase effectively with the landlord has earned the trust and respect of both parties, making life easier for all concerned. I would unhesitatingly recommend Kristina as the ideal person to manage a property from both a landlord and a tenant perspective.
Dear Joe and Mario,
I would like to thank you both for the effort and professionalism you showed in the recent sale of my house. I bought the house through you both 6 years ago and so happy I had the opportunity to resell it through Harcourts North Geelong. I couldn’t recommend you both more, the way you kept me up to date with the progress of the sale was excellent, you showed such dedication and reassured me along the way which ended up resulting in the outcome I was after and could not be happier. If I ever have to sell again I will only be using Joe, Mario and the team at Harcourts North Geelong and recommend them very highly to others that are selling and buying.Thank you Joe, Mario and the Team at North Geelong.
Kind Regards, Daniel
Thank You for your work on Eagle Parade, and the processes you had to go through to get the tenant to vacate the premises. Your services in regard to the property were very well received by us and you did all that we could have expected of you. We would recommend other people to handle their properties for management under your supervision anytime. It is difficult for owners to handle properties when tenants don't do what is required and we understand the difficulty of the situation, but you do it in a fashion that endeavours to keep the tenants and owners happy. We are always reminding people interested in investing, that it pays to have an agent managing the property, as difficulties often arise with properties that are self managed. We are constantly reminded of this when we watch current affairs programs. Thank you again for your wonderful help, and the end result that was cleaning it up and without the tenants there, our property sold.
Yours Sincerely P & D
You were recommended by family and I now thank them for putting me onto North Geelong Real Estate. I thought selling my home would be a daunting experience - but on the contrary, it was effortless. You achieved an amazing result for me in such a short time, and I am genuinely grateful for that. Your constant communication, reassuring manner and an excellent outcome made selling with NGRE (Harcourts North Geelong) the best choice I could have made. It is with great appreciation that I thank you for your dedication, time and effort. Regards,
Theresa, Norlane West
I would like to express a high gratitude of thanks, to you for your outstanding service towards me throughout the process of becoming a first time investor, your prompt response to enquiries regarding my property are always dealt with in a professional and timely manner and I am always kept in the loop. The time and care you showed throughout the process was a relief and made the journey easy. Thank you for your guidance and for the leadership you have shown, I am pleased with my service at Harcourts North Geelong and Kristina you have proven to be an exceptional Property Manager. I have full confidence in you to cater to our Property Management needs, as your trustworthy nature and passion for Real Estate is incredible. Regards, a valued client,
Vanesa, Bell Post Hill
We want to send this email off to you as we want to say a huge thankyou for making both sales of our properties run so smoothly. We also must acknowledge what I wonderful job was done in looking after our rental property. Our only negative thing was that we did not find you sooner to manage both our properties as the experience was professional along with, quick service, knowledgeable and accessible at all times. We had done our research and looked at other agents but did not get the right feeling. We rang Ian Marshall as we remembered he sold both properties to us and he recommended you to us and what a good job was that!! From the moment you shook our hands without sounding corny we knew we were in good hands. Instantly we knew you took your job seriously and believed in providing excellent customer service and time and time again we were pleasantly surprised how on the ball you were. It did not matter if you took our calls or followed up our calls in your own time long after you should have finished work you did this happily and took as much time as necessary. Your quite reassuring kindness with your knowledge made this a pleasurable experience and we must say you would rank right up there with the best of the best. Thankyou so much for all your hard work and efforts and making everything happen so easily and smoothly. We hope to recommend you as it is a shame if others who are in the same position as we were do not have you to handle their property for them. A HUGE THANKYOU ONCE AGAIN!! Kindest regards,
Esther, Simon and Simon, Corio
Dear Joe & Mario,
Please accept our very gracious thank you for selling our unit. We didn't quite know what to expect as this was our first attempt at selling a property... marketing, open for inspections, advertising, contracts, all very daunting and foreign territory too us. With absolute professionalism you went about your task, we hardly knew you had been or even showed people through our place. Real estate agent says "location, location, location" when it comes to selling a property, we say "professionalism, professionalism, professionalism" when it comes to the service we received when dealing with you both.
Kruno and Patricia, Bell Park
I wanted to say thank you for all the assistance you have been with our rental, your service has been highly appreciated. If we are ever in need of real estate in Geelong, your office will be the first call. Thank you for your assistance and your expertise, you’re lovely to deal with and your local knowledge is valued.
Thank you for all the work you have done and the result that you achieved for us. When we set out to sell we invited a number of agents as people told us to do but after meeting with Joe we cancelled the other appointments and put our “Trust” in him and his team. We are so glad we did. We knew that Harcourts North Geelong had the area covered but his professionalism, advice and ease to deal with meant everything just fell into place. Within 2 weeks our home was sold and for a sum we are more than happy with. The extra money has allowed us to do more than we ever expected. Joe, Mario and the whole team at Harcourts North Geelong we thank you for all your work and for achieving such an amazing result for our family. I cannot recommend the Harcourts North Geelong team highly enough and be reassured you are in safe and trusted hands.
Josipovic Family, Bell Park
Thank you for your email I have managed to source a rental this morning. Thank you so much for taking your time to help, I will be telling people about your great service. I appreciate your time and professionalism Kristina, look forward to dealing with you in the future.
I write to extend my sincere gratitude to you for the prompt sale of our family home in Bell Post Hill. Your professionalism, punctuality and enthusiasm throughout was second to none, and your willingness to provide an exceptional level of service, even under the pressure of the birth of your first child was a phenomenal effort. Thank you for cheerfully acknowledging every call I made and responding post haste with a kind word and re-assuring manner, no matter how trivial my concern, you somehow made it sound relevant. Thank you for making a potentially stressful situation, an enjoyable, pain free experience. I wish you all the very best and ensure I will recommend yourself and the wonderful staff at North Geelong Real Estate to any potential vendors I happen upon in the future. Kindest Regards,
Sharon, Bell Post Hill
I have had dealings with you and your office before, but never have I needed a big result in such a hurry. The pressure was on and boy oh boy did you deliver. You set the sale up from the first time we discussed selling. I tidied and painted the property, but didn’t spend too much money which you recommended. I told you what price I wanted and you suggested I could get more with the right type of marketing and presentation of the property. I told you of my concern in needing a quick sale and you advised accordingly. You achieved an amazing result immediately. I thank you and your team for such a sensational job. I am proud to call you “My Real Estate Agent”. Once again thank you for your honest approach and great customer service. Regards,
Entoni, Lovely Banks
Thank you for striving to achieve the best for us and our investment properties. Your great service and etiquette has been highly appreciated, during the process of leasing our properties. Your enthusiasm and local knowledge is of the highest standard and we are happy to recommend you as our Property Manager. Thank you for your efficiency and hard efforts, you make our role of being investors, simple and very rewarding.
Kris & Anna, Newtown